Hands N Paws uses an app called Precise Petcare, a trusted platform designed specifically for professional pet care providers and their clients.
The app brings everything into one place—making it easy to manage your services, receive updates about your pet’s care, and stay connected with our team.
It’s designed to make your experience simple, transparent, and convenient 💜
What Can I Do in the App?
Through the Precise Petcare app, you can:
• View and manage your service schedule
• Receive Pet Care Journals after each visit with photos and detailed updates
• Update your personal, home, and pet information
• Add or update payment information
• Send messages directly to the Hands N Paws support team
• View invoices and payment history
Many clients love the app because it provides real-time visibility and peace of mind while their pets are in our care.
How Do I Download the App?
You can download the Precise Petcare app directly from your device’s app store.
Simply search for “Precise Petcare” and look for the purple paw icon 🐾
Or use the links below:
• iPhone / iPad (iOS 11 or later): Download Here
• Android (7.0 or later): Download Here
Once installed, log in using the email and password associated with your Hands N Paws client account.
If you’re a new client, your login details will be sent to you after completing your New Client Meet N Greet.
Can I Access My Account on a Computer?
Yes! While most clients use the mobile app, you can also access your account through the Precise Petcare web portal on a computer or browser.
You’ll have access to the same information, including:
• Service schedules
• Pet care journals
• Billing and invoices
• Pet and home information
Pro Tip
For the best experience, we recommend using the mobile app so you can receive real-time updates and notifications—especially for pet care journals and visit alerts.
Need Help Using the App?
If you ever have trouble accessing the app or navigating your account, our team is always happy to help.
You can browse our Client Support Center for more articles or reach out through the Messages feature inside the app.
We’re here to make managing your pet’s care as easy and stress-free as possible 🐾
