Account & App Support

Learn how to use the Hands N Paws app to manage services, receive pet care updates, update your information, and stay connected with our team—all in one place.

Learn how to access your Hands N Paws account, including logging in, setting up your account, resetting your password, and troubleshooting login issues.

Learn how to navigate the Hands N Paws app, including where to manage your schedule, update pet and home details, view journals, and access billing and messages.

Learn how to use the Messages feature in the Hands N Paws app to contact our support team, including sending, replying, attachments, and response times.

Learn how to troubleshoot common issues in the Hands N Paws app, including notifications, app performance, syncing issues, and login problems.